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Privacy Policy

Privacy Policy

This Privacy Policy explains how Bike Fixers processes personal data when you use exhibitzestfork.click, contact the workshop, request bicycle servicing, or otherwise interact with our website and service process.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may collect identification and contact details, bicycle and service information, appointment and intake records, payment-related records, communication content, and technical data such as device, browser, and usage information. Where needed for a repair or inspection, we may also process information you provide about the bicycle’s condition, requested work, and approval of additional work.

The categories of data collected depend on the service request and website interaction.
02

Sources of Data

We receive data directly from users through inquiry forms, email, phone, workshop drop-in, and booking or intake communications. We also collect limited technical data automatically when the website is used, and we may generate internal service records during inspection, quotation, repair, quality check, and collection.

Information is obtained from direct submissions and from normal website operation.
03

Types of Cookies

The website may use essential cookies to support core functions, preference cookies to remember basic settings, and limited analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose and lifespan.

We use only standard cookie categories needed for site operation and basic analysis.
04

Cookie Controls

You may block or delete cookies through your browser, and some browsers allow you to limit certain tracking features. If cookies are disabled, parts of the website may not function as intended, and preference settings may need to be reset on later visits.

Cookie choices can be managed through browser settings and related device controls.
Why we process data

How We Use Data

We use personal data to respond to inquiries, arrange bookings, receive bicycles for service, inspect and repair bicycles, prepare quotations, obtain approval for additional work, communicate service progress, complete collection and service summaries, process payments, maintain business records, improve website performance, and meet legal or accounting requirements.

Note
Processing is limited to purposes connected with the workshop and website operation.
Third-party sharing

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, technical maintenance, payment processing, record management, or similar operational functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Note
Service providers receive only the information needed to perform their role.
Sharing legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or support the establishment, exercise, or defense of legal claims.

Note
Disclosure may be required where law, regulation, or a valid order applies.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is not required, or restriction of certain processing. You may also object to processing in limited circumstances and ask about the handling of your information.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To make a rights request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details before responding, and we will reply within the period required by applicable law or, if no specific period applies, within a reasonable time.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Data Retention

We retain personal data for the period necessary to handle inquiries, manage bookings, complete inspections and repairs, maintain service records, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where practicable, subject to any retention required by law.

Records are kept only for as long as needed for service, accounting, or legal purposes.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date, and continued use of the website after that date means the updated terms will govern future processing.

We review this policy when our practices or legal obligations change.

Contact Information

Email contact
[email protected]
Telephone contact
+90 501 363 66 59
Postal address
Esentepe, 2391. Sokak 53, 34265, Sultangazi, Istanbul
Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page